Dear Valued Customer,
We are beyond proud of the accomplishments and progress we have made this year with the finalization of the merger, becoming northwest Georgia’s largest locally owned community bank. This month marks a great milestone for the combined organization with the Heritage First Bank processing systems conversion, which will take place November 4-8. Following the conversion on November 8, customers will be able to bank at Heritage First Bank locations and vice versa. Your local branch team and their commitment to exemplary customer service will remain the same.
As part of our commitment to serving you, it is my honor to share the following updates with you as we diligently work to enhance your banking experience:
- Customer Communications: Letters with important updates will be inserted into your monthly statements (both print and eStatements). We may also periodically send mailings in addition to the monthly statements. Please be on the lookout for mailings. Be sure to note the “alert pane” on the First National Community Bank website, www.fncbank.com, which will also contain important communications and updates.
- Additional Branch Locations: After the Heritage First Bank processing systems conversion on November 8th, you will be able to bank at any one of the First National Community Bank branch locations throughout northwest Georgia in the cities of Adairsville, Dalton (2 branch locations), Calhoun, Cartersville, Chatsworth, Eton and Rome (3 branch locations). We also have a mortgage office in Dalton and loan production offices in Paulding County, Georgia and Chattanooga, Tennessee. Note: the Dalton mortgage office and Paulding and Chattanooga loan production offices do not have traditional branch banking services available.
- Facebook Page: We encourage you to “Like” the First National Community Bank Facebook page. Here we will communicate important updates about our Bank and community. We look forward to engaging with you on our page. The page can be found at: https://www.facebook.com/fncbank
- Blog: Please remember to visit the Blog page of the First National Community Bank website monthly, www.fncbank.com. Here we will share helpful tips that will help guide you along your financial journey, as well as important bank news and updates.
Thank you for being a valued member of the First National Community Bank banking family. For questions, please do not hesitate to call one of our associates at (706) 695-9646.
Ryan P. Earnest
President & Chief Executive Officer