Dear Valued Customer,
I am pleased to report that we have reached our final phase of the merger in which you, our valued customer, can now bank interchangeably at all 10 First National Community Bank locations throughout northwest Georgia with the completion of the Heritage First Bank processing systems conversion last month. We are very proud to be northwest Georgia’s largest locally owned community bank and stand ready and committed to serve you with an exceeds-expectations customer service experience in everything we do.
It is my honor to share the following exciting updates with you:
- Additional Branch Locations: We are beyond excited that with the completion of the Heritage First Bank processing systems conversion on November 8th, you are now able to bank at any one of the 10 First National Community Bank locations throughout northwest Georgia, specifically in the cities of Adairsville, Dalton (2 branch locations), Calhoun, Cartersville, Chatsworth, Eton, Rome (3 branch locations) a mortgage office in Dalton and loan production offices in Paulding County, Georgia and Chattanooga, Tennessee.
- Customer Communications: Letters with important updates will be inserted into your monthly statements (both print and eStatements). We may also periodically send mailings in addition to the monthly statements. Please be on the lookout for mailings. Be sure to note the “alert pane” on the First National Community Bank website, www.fncbank.com, which will also contain important communications and updates from time to time.
- Facebook Page: We encourage you to “Like” the First National Community Bank Facebook page. Here we will communicate important updates about our Bank and community. We look forward to engaging with you on our page. The page can be found at: https://www.facebook.com/fncbank
- Blog: Please remember to visit the Blog page of the First National Community Bank website monthly, www.fncbank.com. Here we will share helpful tips that will help guide you along your financial journey, as well as important bank news and updates.
New Signage For Our 3 Rome Locations: The exterior signs of our 3 Rome branches will be replaced this month to reflect our First National Community Bank branding.
As always, thank you for your business and support while we have brought the First National Community Bank and Heritage First Bank merger to completion and for being a valued member of the First National Community Bank banking family. Please do not hesitate to call one of our associates or me at (706) 695-9646 should you have any questions.
Ryan P. Earnest
President & Chief Executive Officer